Terms & conditions

Welcome to Flashlight Customer Service Limited! These terms and conditions outline the rules and regulations for using our website, located at www.flashlightcustomerservice.com. By accessing or using our website, you agree to comply with and be bound by these terms and conditions. Please read them carefully before using our services. If you do not agree with these terms, please do not use our website.

1. Acceptance Of Terms

By accessing and using Flashlight Customer Service Limited’s website, you accept and agree to be bound by the terms and provisions of this agreement. Additionally, when using our website, you shall be subject to any posted guidelines or rules applicable to its use.

2. Changes To Terms

Flashlight Customer Service Limited reserves the right to modify, amend, or update these terms and conditions at any time without prior notice. Your continued use of the website following any changes indicates your acceptance of the new terms. It is your responsibility to review these terms regularly.

3. Use Of Website

You are granted a non-exclusive, non-transferable, revocable license to access and use www.flashlightcustomerservice.com strictly in accordance with these terms. As a condition of your use of the site, you warrant to Flashlight Customer Service Limited that you will not use the website for any purpose that is unlawful or prohibited by these terms.

4. Intellectual Property Rights

All content, features, and functionality on the website, including text, graphics, logos, and images, are the property of Flashlight Customer Service Limited or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without express written permission from Flashlight Customer Service Limited.

5. User Conduct

You agree not to:

• Use the website in any manner that could damage, disable, overburden, or impair the website or interfere with any other party’s use and enjoyment of the website.
• Obtain or attempt to obtain any materials or information through any means not intentionally made available or provided through the website.
• Use the website for any unauthorised or illegal activities.

6. Disclaimers

The website is provided on an "as-is" and "as-available" basis. Flashlight Customer Service Limited makes no representations or warranties of any kind, express or implied, about the operation of the website or the information, content, or materials included on the website. To the full extent permissible by applicable law, Flashlight Customer Service Limited disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Flashlight Customer Service Limited will not be liable for any damages of any kind arising from the use of this website.

7. Limitation Of Liability

In no event shall Flashlight Customer Service Limited, its directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the website; (ii) any conduct or content of any third party on the website; (iii) any content obtained from the website; and (iv) unauthorised access, use, or alteration of your transmissions or content.

8. Indemnification

You agree to indemnify, defend, and hold harmless Flashlight Customer Service Limited, its officers, directors, employees, agents, and third parties, from and against any losses, costs, liabilities, and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the website, any user postings made by you, your breach of any terms of this agreement, or your violation of any rights of a third party, or your violation of any applicable laws, rules, or regulations. Flashlight Customer Service Limited reserves the right, at its own cost, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Flashlight Customer Service Limited in asserting any available defences.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Flashlight Customer Service Limited. Flashlight Customer Service Limited has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Flashlight Customer Service Limited shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

10. Privacy Policy

Your use of the website is also subject to Flashlight Customer Service Limited’s Privacy Policy. Please review our Privacy Policy, which also governs the site and informs users of our data collection practices. Your agreement to the Privacy Policy is hereby incorporated into these terms by reference.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Hong Kong, and you irrevocably submit to the exclusive jurisdiction of the courts in that location. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Hong Kong.

12. Termination

Flashlight Customer Service Limited reserves the right to terminate your access to the website, without any advance notice, for conduct that Flashlight Customer Service Limited believes violates these terms or is harmful to other users of the website, Flashlight Customer Service Limited, or third parties, or for any other reason in its sole discretion.

13. Severability

If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The invalid or unenforceable provision will be replaced with a valid and enforceable provision that comes closest to the intention underlying the invalid or unenforceable provision.

14. Entire Agreement

These terms constitute the entire agreement between you and Flashlight Customer Service Limited regarding the use of the website and supersede any prior agreements regarding the same. No waiver of any term of these terms shall be deemed a further or continuing waiver of such term or any other term, and Flashlight Customer Service Limited’s failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.