Cookie policy

At Flashlight Customer Service Limited, we use cookies to enhance your browsing experience, personalise content, and analyse our website traffic. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work efficiently, as well as to provide information to the site owners.

2. When Cookies Are Collected

Cookies are collected when you visit our website, interact with our services, or communicate with us. By using our website, you consent to the use of cookies in accordance with this policy.

3. Types Of Cookies We Use

a. Essential Cookies: These cookies are necessary for the website to function properly. They enable basic features such as page navigation and, without them, certain parts of the website may not work correctly.

b. Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and any error messages received. This information is used to improve the website’s performance and user experience.

c. Functionality Cookies: These cookies remember choices you make, such as language preferences or region selection, to provide a more personalised experience.

d. Marketing and Advertising Cookies: These cookies track your browsing activity to deliver targeted advertisements relevant to you. They are also used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

4. Personal Data Stored In Cookies

The cookies we use may store personal data such as:

• IP addresses
• Browser type and version
• Time zone setting
• Browser plug-in types and versions
• Operating systems and platform
• Information about your visit, including the URL clickstream to, through, and from our site
• Page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page

5. Purpose Of Cookie Use

We use cookies to:

• Ensure the website functions correctly
• Enhance the performance and usability of the website
• Personalise and improve your experience
• Enable you to provide feedback
• Analyse website traffic and usage patterns
• Deliver tailored advertisements and measure their effectiveness

6. Acceptance And Management Of Cookies

Acceptance of cookies is not mandatory to access our website; however, some functionalities and services may not work correctly or may be less efficient if you choose to disable cookies.

Managing Your Cookie Preferences - You can manage your cookie preferences through your web browser settings or through our website’s cookie management tool. Most browsers allow you to:

• See what cookies are stored on your device and delete them
• Block third-party cookies
• Block cookies from particular sites
• Block all cookies
• Delete all cookies when you close your browser

Please note that if you choose to block or delete cookies, certain features of our website may not be available, and your experience may be affected.

7. Changes To This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website.